{"id":127788,"date":"2025-11-27T09:12:25","date_gmt":"2025-11-27T02:12:25","guid":{"rendered":"https:\/\/sidikpost.com\/?p=127788"},"modified":"2025-11-27T09:12:25","modified_gmt":"2025-11-27T02:12:25","slug":"dpad-kota-tangerang-terima-sertifikat-sni-dan-iso-20000-1-di-bulan-mutu-nasional-2025-satu-satunya-perpustakaan-di-indonesia-yang-meraih-standar-ini","status":"publish","type":"post","link":"https:\/\/sidikpost.com\/?p=127788","title":{"rendered":"DPAD Kota Tangerang Terima Sertifikat SNI dan ISO 20000-1 di Bulan Mutu Nasional 2025, Satu-satunya Perpustakaan di Indonesia yang Meraih Standar Ini"},"content":{"rendered":"

SIDIKPOST<\/strong>| Jakarta \u2014 Kepala Dinas Perpustakaan dan Arsip Daerah (DPAD) Kota Tangerang, Drs. Engkos Zarkasyi M.Si., menghadiri pembukaan Bulan Mutu Nasional 2025 yang diselenggarakan oleh Badan Standardisasi Nasional (BSN) di Auditorium Kemendikbudristek, Jakarta, Senin pagi. Acara tersebut menjadi momentum penting bagi DPAD Kota Tangerang karena menerima Sertifikat SNI dan ISO 20000-1, menjadikannya satu-satunya perpustakaan di Indonesia yang berhasil memenuhi standar internasional manajemen layanan TI tersebut.<\/p>\n

Penyerahan sertifikat dilakukan secara simbolis oleh BSN sebagai bentuk pengakuan atas keberhasilan DPAD Kota Tangerang dalam menerapkan standar mutu pengelolaan layanan teknologi informasi dan pelayanan publik di sektor perpustakaan dan kearsipan.<\/p>\n

Kepala DPAD Kota Tangerang, Engkos Zarkasyi, menyampaikan rasa bangga dan apresiasinya atas pencapaian tersebut. Menurutnya, keberhasilan meraih ISO 20000-1 merupakan bukti bahwa perpustakaan daerah dapat bertransformasi menjadi lembaga modern yang mengutamakan profesionalitas dan kualitas pelayanan.<\/p>\n

\u201cIni bukan hanya penghargaan, tetapi komitmen. DPAD Kota Tangerang menjadi satu-satunya perpustakaan di Indonesia yang memperoleh ISO 20000-1, dan ini menunjukkan bahwa kami serius membangun layanan perpustakaan digital yang terstandarisasi internasional,\u201d ujar Engkos. (26\/11)<\/p>\n

Ia menambahkan bahwa implementasi ISO 20000-1 membawa dampak besar terhadap tata kelola internal, terutama dalam pengelolaan sistem informasi, keamanan data, hingga penanganan gangguan layanan. Standar ini memastikan semua proses berjalan berdasarkan prosedur baku, terdokumentasi, dan memiliki mekanisme evaluasi berkelanjutan.<\/p>\n

Fungsi dan Manfaat ISO 20000-1 bagi Perpustakaan Daerah<\/p>\n

ISO 20000-1 adalah standar internasional untuk IT Service Management (manajemen layanan teknologi informasi) yang biasanya digunakan oleh lembaga perbankan, layanan publik digital, hingga perusahaan besar. Penerapannya di perpustakaan memberi beberapa manfaat besar:<\/p>\n

1. Menjamin kualitas layanan digital, seperti katalog online, peminjaman elektronik, dan sistem informasi kearsipan.<\/p>\n

2. Mengatur manajemen risiko TI, termasuk keamanan data, stabilitas jaringan, dan perlindungan file arsip.<\/p>\n

3. Meningkatkan keandalan layanan, sehingga gangguan sistem dapat ditangani cepat dan terukur.<\/p>\n

4. Memastikan proses layanan terdokumentasi, sehingga transparansi dan akuntabilitas meningkat.<\/p>\n

5. Mendukung transformasi digital perpustakaan, sesuai kebutuhan masyarakat modern.<\/p>\n

 <\/p>\n

Engkos menegaskan bahwa pemenuhan standar ISO bukan hanya untuk prestise, tetapi sebagai wujud peningkatan mutu layanan perpustakaan menuju standar global.<\/p>\n

\u201cDengan ISO 20000-1, kami memastikan bahwa semua layanan digital Perpusda\u2014mulai dari sistem informasi hingga layanan publik\u2014memiliki standar operasional, pengawasan mutu, dan keandalan sesuai standar internasional. Ini menjamin kenyamanan dan kemudahan masyarakat dalam mengakses layanan kami,\u201d kata Engkos.<\/p>\n

Ia menegaskan bahwa pencapaian ini juga menjadi komitmen DPAD untuk terus berinovasi dan membuka peluang kolaborasi dengan berbagai lembaga pendidikan, komunitas literasi, dan institusi lain yang membutuhkan layanan perpustakaan berbasis teknologi.<\/p>\n

\u201cKami ingin menjadi contoh bahwa perpustakaan daerah dapat maju dan bertransformasi. Penghargaan BSN ini adalah bukti bahwa Kota Tangerang siap menjadi pelopor perpustakaan digital berstandar internasional,\u201d tutup Engkos.<\/p>\n

Dengan pencapaian ini, DPAD Kota Tangerang diharapkan menjadi model nasional bagi perpustakaan daerah lainnya untuk menerapkan sistem mutu yang lebih profesional, modern, dan berbasis teknologi. (ADV)<\/p>\n","protected":false},"excerpt":{"rendered":"

SIDIKPOST| Jakarta \u2014 Kepala Dinas Perpustakaan dan Arsip Daerah (DPAD) Kota Tangerang, <\/a><\/p>\n","protected":false},"author":1,"featured_media":127789,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"kia_subtitle":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1037],"tags":[9129,9230],"newstopic":[],"class_list":{"0":"post-127788","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-nasional","8":"tag-dpadtangerang","9":"tag-iso-20000-1"},"yoast_head":"\nDPAD Kota Tangerang Terima Sertifikat SNI dan ISO 20000-1 di Bulan Mutu Nasional 2025, Satu-satunya Perpustakaan di Indonesia yang Meraih Standar Ini -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sidikpost.com\/?p=127788\" \/>\n<meta property=\"og:locale\" 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